Refund policy

At Card Shop Collective, we want every collector to have a great experience. If there’s an issue with your purchase, we’re happy to help!

Sealed Products: Unopened, sealed products may be eligible for a return or exchange within 7 days of purchase, as long as they are in their original condition. Once sealed product has been opened, all sales are final.

Singles & Collectibles: All sales are final on individual cards, collectibles, and pre-owned items unless an item was incorrectly described or arrived damaged.

If you receive the wrong item or something arrives damaged, please reach out to us within 7 days of receiving your order and we’ll work with you to make it right.

Approved refunds will be issued to the original payment method.

Thanks for supporting Card Shop Collective and being part of the community!